Privacy Policy
Last updated: 4 August 2026
This page explains what Thinkio collects, why, and what control you have. It is maintained by the Thinkio team and describes our current practices.
Data we collect
Account data: name, email address, mobile number, and the approximate city/region and IP address recorded at sign-in for fraud prevention.
Product data: the ideas, questionnaire answers and follow-up questions you submit, and the reports generated from them.
Payment data: plan, amount, order and payment reference IDs. Card and UPI details are handled entirely by Razorpay — we never see or store them.
How we use it
To create your account, generate and store your reports, process payments and grant plan access, send service emails (verification, password reset, payment confirmation), prevent duplicate or abusive accounts, and improve the product.
AI processing
Your idea text and answers are sent to third-party AI model providers through Lovable AI Gateway to generate a report. Do not paste trade secrets, personal data of others, or anything you cannot share with a processor.
Who we share with
Service providers only: our cloud/database host, AI model providers, Razorpay for payments, and our email delivery provider. We do not sell personal data or share it for advertising.
Storage and security
Data is stored in a managed Postgres database with row-level access rules so each account can read only its own ideas, evaluations, reports and payments. Traffic is served over HTTPS with strict transport security.
Retention and deletion
We keep account and report data while your account is active. Email support@thinkio.in to request a copy or deletion of your data; payment records are retained where Indian tax law requires it.
Cookies
We use only essential storage needed to keep you signed in. No advertising or cross-site tracking cookies are set.
Contact
Privacy requests and questions: support@thinkio.in